Reference

fa99918 Banking From Your Own Phone

We keep deposits, cash-outs and account checks on one wallet screen, so a bKash top-up fits between a rickshaw ride and a tea break. Everything moves through payment rails you already use, and access depends on your local law and eligible regions.

bKash depositsNagad cash-outRocket paymentsSecure verificationWithdrawal tracking
fa99918 fa99918 Banking From Your Own Phone
fa99918 Withdrawing to bKash or Nagad

Withdrawing to bKash or Nagad

We send cash-outs back through the same wallets you deposit with, which keeps the trail simple to follow later. Open the withdrawal screen, choose bKash, Nagad or Rocket, type the amount in Taka and submit. Before the request moves, we check that the wallet number belongs to the name on your account, since a mismatch is the usual reason a payout stalls.

If verification is still open, the screen points you to it first. Once approved, the money goes to your wallet and the status shows in your transaction list.

  • Choose the payout wallet — Open withdrawal and pick bKash, Nagad or Rocket. Use a wallet registered in your own name, because our check compares that name with your account.
  • Enter the amount — Type the amount in Taka and read the summary before you submit. The screen shows exactly what will leave your balance, so nothing catches you later.
  • Finish the wallet check — If verification is still open, upload the document the screen asks for. We match your wallet number against your name before the request is allowed to move.
  • Track the status — Your transaction list shows whether the request is pending or sent, with a request number you can quote. If it sits longer than you expect, message us with that number.
LOCAL RAILS

The Wallets We Settle With

Three rails cover nearly every deposit and cash-out we handle, all counted in Taka. bKash and Nagad run from the app on your phone, so the transfer happens while you stand in a queue or sit on a bus. Rocket still works well when you would rather walk to a counter and hand over cash; the agent prints a slip with a reference you type in. Whichever you use, that reference is what ties the money to your account. Fund the wallet before a BPL evening and the cricket sportsbook is ready when you are.

bKash Our bKash route takes the app-to-account transfer. Open bKash, tap send money, paste the number from the deposit screen, enter the amount in Taka and approve with your PIN.
Nagad Nagad works the same way from its own app. Choose the wallet on our deposit screen, copy the reference, confirm the amount in Taka and keep the SMS until your balance updates.
Rocket Rocket suits a counter visit. Give the agent our number and the amount, take the printed slip, then type the reference on the deposit screen so we can match your payment.
fa99918 Verifying Your Account Before Cash-Out

Verifying Your Account Before Cash-Out

We ask for verification once, and it protects the balance sitting in your account. The check confirms that the name on your wallet matches the person withdrawing, which is what stops someone else from cashing out your money. You need a photo ID, either your national ID card or passport, plus a clear shot of the wallet account page showing your name

and number. Open the verification tab, upload each document, and we reply through the chat window if anything is blurred. You can still deposit and play while the check runs.

  • Open the verification tab — Sign in, go to account settings and open the verification section. It lists exactly which documents your account still needs, so you are not guessing.
  • Upload a photo ID — Use your national ID card or passport. Lay it flat, avoid glare and make sure both the photo page and the number are readable in the frame.
  • Match your wallet name — Add a screenshot of your bKash, Nagad or Rocket account page with your name and number visible. That name has to match the one on your account.
  • Wait for our reply — We message you in the chat window if a document needs another shot. Most back-and-forth comes from blurry photos, and a second upload usually clears it.
fa99918 Depositing With bKash, Nagad or Rocket

Depositing With bKash, Nagad or Rocket

Funding is the first thing to sort, so we keep the deposit screen short: pick your wallet, copy the number we give you, send the money, confirm. No card and no visit needed. Open the deposit window, choose bKash, Nagad or Rocket, and the receiving number plus a reference appear on screen. Paste them into your wallet app and approve with your

PIN. Your balance updates when the wallet confirmation reaches us. If it lags, send the transaction ID through the chat window in your account and we will trace it from our side

  • Open the deposit window — Sign in, tap the wallet button and choose deposit. The screen shows your current balance and the payment options your account can use right now.
  • Pick your wallet — Select bKash, Nagad or Rocket from the list. Each one displays a receiving number and a reference tag that ties your transfer to this account.
  • Send from the wallet app — Open the wallet on the same phone, enter the amount in Taka, paste the number and approve with your PIN. Keep the confirmation SMS until your balance updates.
  • Confirm and refresh — Come back to the lobby and pull the balance down to refresh. If the amount has not landed, share the transaction ID in chat and we will trace the transfer.

Banking Questions We Get Asked

These are the things that come up most often on the deposit and withdrawal screens. If your case is not here, open the chat window inside your account and send us the transaction ID, and we will look at the specific transfer rather than guess at it.

Sign in, open the deposit screen and pick bKash. Copy the number and reference, send the amount in Taka from your bKash app, then return and refresh to see the balance move.

Use the same wallet you deposited with, registered in your own name. Rocket is fine if you prefer counter cash. We check that name against your account before the request moves.

Wallet confirmations sometimes reach us after your app already shows success. Give it a short while, then send the transaction ID from your wallet SMS in the chat window so we can trace it.

A national ID card or passport, plus a shot of your bKash, Nagad or Rocket account page showing your name and number. Blurred photos are the usual reason we ask again.

The deposit screen shows what your chosen wallet accepts before you send anything, so read it there. The figure can differ between bKash, Nagad and Rocket and depends on your account.

Yes, once verification is complete. A deposit lands when the wallet confirmation reaches us, and a withdrawal request goes out after the name check. Both appear in your transaction list.
Reference

Fa99918 Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.